Thursday, 27 March 2014

Assignment #3a and 3b: Formal Research-Based Persuasive Report

Assignment #3a and 3b: Formal Research-Based Persuasive ReportClick here for more on this paper.......
You will submit the final research-based persuasive report in TWO parts – a rough draft (3a) and then a final draft (3b). The rough draft is 10% of your grade; the final draft is 25%. You will participate in a peer review of the rough drafts in groups.
You must have no less than 75% (1500 words) of your paper completed for the rough draft submission. The more you have completed, the better.
The final report will be graded on the following criteria.
15 - Includes 2000-3000 wordsClick here for more on this paper.......
15 - Follows assigned formatting
60 - Free of grammatical and mechanical errors
25 -Clearly outlines the problem being addressed
25 - Effectively provides solution(s) to solve the problem
20 - Integrates sources into the proposal to support the solution
20 – Includes at least two graphics that effectively support the proposal
20 - Contains no more than 15% direct quote**
20 - Cites five sources; interviews may be used but only ONE interview counts toward the five sources
15 –Cites all sources listed on the references page in the body of the proposal
15 – Cites sources using APA both on the References page and in-text
250 POINTS POSSIBLE
*Any proposal found to contain more than 15% direct quote will be subject to scrutiny for violation of Policy of Academic Integrity and point deduction could be substantially higher depending upon the prevalence of direct quote.
    
    
    
    
    
    
    

    



MEMORANDUM OF TRANSMITTAL
To:               Roberto Miranda, Director, Office of Administrative Services
From:           Shirley Moore-Hall, Budget Analyst, Program Office
Date:            August 12, 2012
Subject:       Proposal to Renovate Restrooms

Thank you for approving my request to research the need to upgrade the restrooms in headquarters.  My research suggests that renovating the restrooms would be beneficial to the Agency.  The renovations will provide a safer and healthier environment for staff and visitors.
Although it will cost the Agency immediatelyfor the renovations, the cost will be minimized since full construction is not required.  This renovation is merely a makeover to upgrade the current systems.  By upgrading the systems now, the Agency will ultimately recognize a savings on future utility and supply costs.
There are currently 32 restrooms (4 on each floor) in the building.  The renovations will cause minor disruptions by using a phased-in approach.  Each floor has two restrooms for the ladies and two restrooms for the men.  During the renovations, one restroom will remain available for the ladies and one will remain available for the men on each floor.
Attached you will find an executive summary and a detailed report with my conclusions and recommendations.Click here for more on this paper.......



ILLUSTRATIONS
Restroom before/after photos ….…………………………………………………………………………………………………………… 8

 



EXECUTIVE SUMMARYClick here for more on this paper.......

The restrooms in headquarters have not been upgraded since moving to the building in 1996.  Because of this, the restrooms have become a daily annoyance.  So much so, that many employees avoid them altogether and use outside facilities.  The restrooms are not the worst out there, but definitely need attention.  When observing newer or upgraded facilities, it is clear that the restrooms in headquarters are outdated and potentially dangerous.Thetoilets are constantly over-flowing;the toilet handles oftenstick, causing water to constantly run; water is always on the sinks and floors from spillage and leaks;and tissues and paper towels are always on the floor because there are insufficient waste baskets.Click here for more on this paper.......
Renovating the restrooms to an automated and touch-less system is urgently needed to prevent the spread of germs and to reduce the likelihood of injury.  The cleaning department is doing their part in regard to keeping the restrooms clean.   However, with the number of staff and visitors constantly streaming through the restrooms on any given day, it is impossible to keep the restrooms tidy.  Of course, employees could do more to help in this endeavor.  They could assist in preventing the spread of germs by washing their hands.  It has been noted that a number of employees have not recognized the benefit of washing their hands.  Others just need reminders to pick up after themselves.  Although employees and visitors can do more to keep the restrooms clean, we have no control over their behavior and the plumbing is still an issue.  An automated, touch-less system can lower the chances of passing germs and will help prevent waste.  Water-flow for toilets and faucets are controlled and therefore, reduce the cost of utility and supply costs.  Controlled water-flow will also decrease the amount of water on sinks that usually ends up on the floor and can result in a fall.Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discounted  The renovations should also include removing the doors to the restrooms.  Rather, an open entry to the restrooms (same as the galleys) will provide easier access for persons with disabilities and one less contaminated surface for passing germs.
Full construction is not required, minimizing the cost for the renovations.  In fact, most of the existing structure will be used.  The downside to the renovation is the up-front cost and the small disruption to the staff during the renovations.  However, the benefits far outweigh the downside of renovating so the recommendation is to move forward with the renovations by:  1) schedulinga meeting with GSA, Office of Acquisition and Assistance, and the Chief of Accounts to discuss next steps; and 2) prepare a Statement of Work to solicit the best contractors for the renovations.  A detailed report is attached for your reference.

 

RESTROOM RENOVATIONS IN HEADQUARTERS

INTRODUCTIONClick here for more on this paper.......

The staff in Headquarters moved to a brand new state-of- the-art building in 1996.  This move brought staff together that were located in various buildings into one location, one with eight floors, four restrooms on each floor, and a galley or kitchenette on each floor.  Since that time, the staffing level in headquarters has tripled(SeeFigure 1 - Staff Chart).After 16 years of use and with the increase in staff, the restrooms in headquarters need to be renovated.  By renovating the restrooms, there will be a better working environment for employees.  Morale will increase and the Agency will realize a cost-savings as outlined in this proposal.

Figure 1 – ChartClick here for more on this paper.......

Morale

The average employee spends 40 or more hours working at headquarters each week.  Renovating the restrooms will show the staff that you value their dedication and will in-turn increase morale.  Millàn (2012) notes that “Restrooms not only have to serve an obvious functional need, but if done right can also support an organization’s culture and present facility managers as forward thinking, understanding their employees and visitors as whole people” (p. 1).   With so many employees using the restrooms, it is difficult for the cleaning department to keep the restrooms tidy.  Water constantly runs on the sinks. The soap dispensers are broken, leak, or are in need of refills.  In addition, toilets are constantly running, or clogged.Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discounted  A number of our staff, including myself, would rather use the public restrooms in the lobby of our building than use the restrooms in our suites.   Although these are public restrooms, they are well lit, decorated nicely, and clean.  The public restrooms are equipped with touch-less toilets and faucets, providing a cleaner environment. Renovating the restrooms is not just about appearance.  Denver based consulting firm President (Frank 2003) agrees that “it all has to be touch-less” (p. 19).  A touch-less restroom facility provides a healthier environment.  Also, a study conducted by Georgia Pacific Corp, an Atlanta based paper-product giant, found that “twenty percent of respondents grab a paper towel before touching fixtures, forty percent push the flush lever with their feet, and sixty percent don’t touch anything as a matter of policy” (p. 19).  It is imperative that the restrooms be upgraded to provide a healthy andenvironmentally friendly facility for employees.

 

Health

The first defense in promoting a healthy environment is to encourage staff to wash their hands.  Numerous signs, in the restrooms as well as the outside corridors, note that washing your hands will prevent the spread of germs.  However, many employees ignore this advice. Entering the restrooms requires touching the doors, retrieving paper towels requires touching the lever, flushing the toilet requires touching the handle, turning the water on requires touching the faucet handles.  Each time these surfaces are touched, germs are transferred. Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discountedThis means that if the person has a cold, for example, their germs are now on the paper towel dispenser and the next person that touches that dispenser gets sick.  As you are aware, once one person catches a cold or flu, it spreads.  Recent news reports have suggested that the common cold and other diseases are passed, not through the air, but through person-to-person touch or from touching contaminated surfaces.  Hundreds of hands are touching these surfaces on a daily basis providing an enormous amount of cross-contamination.Click here for more on this paper.......
Touch-less restrooms would help prevent the spread of germs and promote a healthy environment for employees.  Instead of using manual dispensers, where each person has to touch the handles, it would be better to have blow-dryers or at least touch-less paper towel dispensers.Also, touch-lessfaucets are ideal for cutting down, if not eliminating, cross contamination.Hundreds of hands are touching these surfaces on a daily basis providing an enormous amount of cross-contamination.  By upgrading to a touch-less system, the environment will be healthier and cleaner.According to Yetzer (2001), “automatic faucets, which operate on batteries or by infrared sensing, also reduce the amount of bacteria lurking around the bathroom” (p. 62). Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discountedInstalling blow dryers or touch-less paper towel dispensers will significantly reduce the number of paper towels found on counters and floors.  Can we all do more to keep the restrooms clean?  Absolutely!  Each person who visits the facility has the responsibility to clean up after themselves. If a paper towel is dropped on the floor, (usually when aiming for the trashcan) it should be picked up.Upgrading to a touch-less system will add to an eco-friendly environment.Doors to the restrooms could be eliminated.  Not only would there be one less surface to contact, it would be beneficial to those with disabilities.

Persons with Disabilities

Currently, each restroom is equipped with a handicap button to open the restroom door.  There are two problems with this function:
1)      The buttons or door controls are always out-of-order; and
2)      The buttons provide another contaminated surface to touch

Up-to-date restrooms generally provide an open space so there are no doors or buttons to push.  When the buttons do not operate properly, it prohibits entering the restrooms safely for all employees, but especially those that have disabilities.Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discounted  This impediment was recognized for the galleys and when they were renovated, the doors were removed.There are no longer any doors on either side so entering and exiting the galley is easy for everyone, but especially thoseon crutches and/or wheelchairs.  The same concept can be used for the restrooms; although, a privacy wall or border would be needed.  This is how many public restrooms are being constructed: Giant Food Stores, Wal-Mart, movie theatres, and other renovated or constructed spaces, for example, no longer provide a door to the restrooms.  Instead, anextended wall in front of the entrance or hallway provides privacy to the interior restrooms.  This concept could work in headquarters since each restroom has an exterior wall and door and an interior wall and door.  The doors can be removed with some type of finishing to make the openings smooth and attractive, but no major construction would be required to adapt this concept.  Removing the doors eliminates one less surface for contamination and provides easier and safer access for all employees, but especially those with disabilities.

SafetyClick here for more on this paper.......

Doors that do not function properly can be a hazard to anyone, but especially to those who might need the assistance of a cane or crutches.  If the doors are not adjusted correctly, they can be too loose or too tight: too loose and they can swing too wide and hit someone on the other side; too tight, you have to struggle to open the door.  Employees may have briefcases or notebooks in hand may be challenged to open the doors when they are not functioning properly.  By eliminating the doors, it is much safer for all entering and exiting the restrooms.

The touch-less faucets and paper towel dispensers not only provide a healthier environment, but a safer environment as well.  Having controlled faucets, decreases the amount of water on sinks that ultimately ends up on the floor for slippage.  Wet paper towels on the floor can also be a hazard.  This brings us to the last point which is the cost of renovating the restrooms. 


Cost-benefit AnalysisClick here for more on this paper.......

Renovating the restrooms may sound costly, but willactually save the Agency resources in the long-run.  According to the Federal Energy Management Program website, “federal sites are required to purchase WaterSence labeled or equivalent private faucets and showerheads per the instructions for implementing Executive Order 13423” (p.1).   Renovating the restrooms will save the Agency on energy and supply costs.  In addition, if an employee injures themselves because of these faulty conditions, a law suit would be imminent.  Renovating the restrooms is the most economical approach.  It may not eliminate a future law suit, but the chances of a law suit are greatly reduced.  For example, in an article entitled, “Talking Dirty”,Fowler notes that “many of these systems can be installed without changing your existing dispensers with easy-to-use retrofitting equipment provided by the manufacturer” (2000).
It would be possible to save up to 50 percent on paper towels depending on the choice of blow dryers or touch-less paper towel dispensers.  The touch-less paper towel dispenser can be a saver because the dispenser releases one sheet at a time.  The touch-less faucet has a sensor and only dispenses water when an object is positioned under the sensor.Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discounted  The flow of water streaming from the faucets is also controlled which cuts down on utility costs as well as waste.  In a feature Article on the benefits of restroom automation, Lewis (2005) notes that automatic faucets save water and this feature is not just for the conservationists, but also for the budget- conscious” (p. 39). Touch-less toilets work the same way.  No handles for employees to pull on that occasionally stick and water continues to run.Sensor’s automatically flush the toilets, providing another sanitary and cost-effective measure.  One of the Agency’s goals is to provide clean water to areas where there is no water or water is contaminated.  Many of the Agency’s Employees work on the water program and recognize the benefits of saving on the consumption of water.  Because many of the employees are working on the water and other health programs, we can show that the Agency does not just talk the talk, but walk the walk.” 

Construction optionsClick here for more on this paper.......

CONCLUSION AND RECOMMENDATION

The restrooms in headquarters should be upgraded immediately.  Due to the economy, government agencies are being encouraged to streamline costs.  Renovating the restrooms now will assist in this endeavor and save the Agency on costs in the long-run.  Automaticfaucets, toilets, blow dryers, towel dispensers, and lights are guaranteed to provide a cost savings in utility and supply costs.  In addition, implementing these measures promotes a healthy environment for employees. Based on the above research, it is recommended that:1)Click here for more on this paper.......
Click here to have a similar A+ quality paper done for you by one of our writers within the set deadline at a discounted a meeting is scheduled with GSA, Office of Acquisition and Assistance, and the Chief of Accounts to discuss next steps; and 2) a Statement of Work is prepared to solicit the best contractors for the renovations.



REFERENCES


Eliminating the Human Touch. (2003). Chain Store Age. 2(1). 19.Click here for more on this paper.......

Federal Energy Management Program. (2011). Best Management Practice: Faucets and Showerheads. Retrieved 8 August 2012, from http://ww1.eere.engergy.gov/femp/program/waterefficiency_bmp7.html
Fowler,J.W. (2000).Talking Dirty.Journal of Property Management, 65(6),44.
Lewis, M.M. (2005) Benefits of Restroom Automation Touchless Technology promotes facility’s sanitation-and image. Nursing Homes-Washington Then Cleveland, 54(7), 36-39.
Millàn, N. (2012, March). Restroom Redesign: Benefits for Facility Managers. Retrieved from http://www.facilitiesnet.com/PlumbingRestrooms/article/Restroom-Redesign-Benefits-for-Facility-Managers--13092
Yetzer, E. (2001). Companies offer products that conserve water, labor. Hotel & Motel Management, 216(10),62.Click here for more on this paper.......

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