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Placement Progress Information (1) What are your overall placement objectives? (do check that these are clear/ achievable and relevant to you and your aims/ progress and development) Thinking about my year ahead, these are things I hope to gain from my placement at BS Country Club over the next year; 1. I hope to be a valuable member if the team at work and feel valuable/ needed in the workplace. 2. Gain more experience and a wider perspective into the work industry as well as gain skills that I can put to future employment after university. 3. I hope to grow in independence professionally and personally as my work place is in a different country. Company Details: Nature of business, size, national/international, products, markets etc BS is an award winning, five star, private platinum country club in Boca Raton, Florida. It offers its high quality and beauty to the members of the BS community and offers everything from family membership to venues for private functions. Its lifestyle includes two modern clubhouses; the main clubhouse and the OC. The OC features two unique golf courses and is host to one of the biggest Championships in the word; Tour Allianz Championship. The main clubhouse has multiple dining venues offering different events frequently to its members. It further includes twenty seven residential villages, a spa and fitness centre along with aquatics facilities and tennis courts. Placement Details What does your job involve? Include specific responsibilities. As an employee of the country club my job entails working mainly at the Spa and Fitness Centre in an Admin Assistant. This role involves specific responsibilities such as; answering telephones and booking appointments for the Spa, Salon and Fitness facilities as well as scheduling members in for events held there. I meet and greet clients, members and guests and provide any information needed in regards to the Spa and Fitness Centre as well as take payments for ...
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The
Personal & Professional Development Portfolio
IMPORTANT - The
University understands that students begin their work placement at different times.
It is equally recognised that the portfolio cannot capture whole placement experience
as it is submitted in March.
The following
information should clarify what is expected.
What is a
Portfolio in this context?
‘An active
learning tool requiring analysis and review of the contents by the student
promoting reflection’.
Remember that everything you do, and
the experiences you have, can contribute towards your Portfolio. The key is: What
did you learn from them?
How have these experiences added to
your personal and professional learning and development? How do you see
yourself using these experiences in the future? The Portfolio is a critical
reflection and evaluation of the process of Personal & Professional Development
that you will have undertaken to reach where you believe you are now.
Your Placement Development Advisor
will be able to discuss any questions that you have during your placement
meeting, so it is important to prepare for this as best you can by at least
carefully re-reading through the booklet and jotting down questions.
Components of
your Portfolio
The following is an overview of the layout
that you must follow when constructing your portfolio.
- Reflective Placement
Essay
Supporting Evidence
- A Cross Reference
Matrix
- Overall Placement Goals
- Curriculum Vitae
(prior to placement)
- Employer Feedback
Forms 1,2,3
- Goal Setting/Smart
Objectives
- Evidence of Review
with Placement Development Advisor
- Revised Curriculum
Vitae
1 -
Reflective Placement Essay
As part of your portfolio you will
need to produce a reflective placement essay of 2000 words (+/- 10% not including reference list
and appendices).
You will need to reflect upon and
consider the overall impact of your placement experience.
Remember that you need to relate theory to practice. In order to
learn from your experiences and develop meaning you must analyse and evaluate,
and this requires you to use appropriate theoretical concepts and evidence.
This will prevent you from merely describing and telling a story and ensure
that you address important questions, for
example:
- Where
you are now in terms of your development?
- Are
you achieving your pre-placement objectives, as well the SMART objectives
you set for yourself after employer reviews?
- How
specifically have you changed as a result of your placement experience?
- What
is the feedback you are receiving from your manager telling you about your
development and general progress?
- Have
you made links to topics covered within the Managing People and Personal
Professional Development Unit.
- How
are you going to take the skills developed during the placement experience
forward to your final year/ graduate employment?
- Have
you made links to the evidence in your cross reference matrix?
FURTHER
INFORMATION
1.
The placement essay should be 2000 words (+/- 10%).
However, you need not include in your word count the following – objectives, titles,
any tables, diagrams, reference list and appendices.
2.
The essay must be word processed using 12 point as
your main font (Arial or Times New Roman). It should be consistently spaced;
spelling and grammar checked. As a reflective essay it is written in the first
person.
3.
Essay should be referenced according to Harvard
referencing system.
4. Appendices will support your
essay. Overuse of appendices may be deemed detrimental and affect overall mark
accordingly.
Supporting
Evidence
2 - A Cross
Reference Matrix (See template in Appendix One a & b)
In order to show what evidence of work
you are submitting you should create a cross reference matrix. You will need to
decide what evidence will best support your reflections on your skill and
professional development.
Requirements for the number of pieces
of evidence across different skill areas are clearly mentioned on the Cross
Reference Template in Appendix one.
What counts as evidence? Examples of evidence
that you could include:
- Documents generated
through work activities: emails and other forms of communication, minutes
of meetings, evidence of work processes and evidence of managing others.
Letters of appreciation.
- Evidence of
skills/knowledge generated outside work: personal financial budgeting,
time management and communication.
- Feedback/testimonials
from others (other than official employer feedback forms), feedback from
colleagues, customers and suppliers.
- Evidence of work you
have produced yourself: - staff rotas, press reports, websites, photos of
products/ service given & training manuals.
- Certificates of
achievement: – training outcomes, extra-curricular achievements and personal
goals achieved.
- Blogs and discussions
with peers.
Remember
- You are required to choose appropriate evidence in order to demonstrate competency
as shown on the Matrix headings. You should refer to this evidence in your Reflective
Placement essay.
3 – Overall Placement Goals (Appendix Two)
This document is designed to get you thinking at an early
stage about the placement. It can be the basis for early discussions with your
PDA, help to develop initial SMART objectives and inform the reflective account
of your development in your Portfolio.
4 - Curriculum
Vitae (prior to placement)
5 - Goal
Setting/Smart Objectives (Appendix Three)
Smart Objectives should be
set after each performance review (completion of EF forms – eg weeks 13, 25
& 38).
The precise timings of these will depend
on whether you are working for exactly 40 weeks, or whether you are working for
longer.
However, irrespective
of how long your placement is, it is strongly recommended that you have your
EF1 completed 3 months/12 weeks into
your placement.
It
is also important to look back periodically and reflect on whether your SMART
objectives are being achieved.
Simple
example of a SMART objective
|
Specific Objective
(Make sure each objective has meaning and focus)
|
Means of Measurement
(How you plan to measure your success in meeting each objective)
|
Means of Achievement
(You need to make sure that the goals can be reached and are
feasible)
|
Relevance
(Why
/ how it is important to your overall goals)
|
Timescale
(Date
task set & date to be achieved)
|
Outcomes
&
Reflection
|
|
To be
able to converse in basic Spanish with Spanish colleagues and customers.
|
I will be able to understand everyday questions and give short
answers.
I will be able to greet Spanish speakers in their own language.
|
I will achieve this by attending a class once a week, using open
access facilities at University once a month and using my computer package
once a week.
|
This is both relevant to the language element of my course and
my job effectiveness. It is also a personal objective, as I wish to improve
my language skills for use on holiday.
|
I will be able to reach the desired level of competency by the
end of January 20xx
|
|
6 - Employer
Feedback Forms 1, 2 and 3 (Appendix 4)
It is expected that you will have 3 performance reviews with your line
manager(s)/ supervisor(s) during your placement year, and have the 3 Employer
Feedback forms completed.
- Employer
Feedback 1 (EF1) page 21-22
- Employer
Feedback 2 (EF2) page 23- 24
- Employer
Feedback 3 (EF3) page 25-26
The best strategy is to read through
the forms carefully and decide what
would best suit your specific work
situation, and then fully explain
your choice in your portfolio.
The norm for most students will be to
use EF1, EF2 and EF3 at the correct times.
Note:
It always essential that you have:
An EF3 completed before you
leave your placement(s) and/or
An EF3 completed for every
placement company you have worked for.
One of the ongoing comments that we
receive from students on placement is that it can be hard to get definitive
feedback from employers.
Many organisations/managers operate on
a policy that you can assume all is going well unless they tell you otherwise!
This is not always helpful - especially when you are trying to be proactive in
your learning.
Therefore you should use the following
guidelines:
- At the start of your
placement speak to your manager about the requirement for employer
feedback. Suggest a regular meeting to discuss/review your performance and
to plan your work/ development.
- Approximately every
3-4 months give your manager an Employer Feedback (EF) form to complete,
and return to you.
- After each EF form has
been completed, arrange a meeting with your manager to review their
comments, and identify further work objectives/ reflect on previous ones.
Reflect on this discussion and its outcomes. You can do this by including
in your portfolio written evidence (maximum of one side) and filing it
after each of your reviews.
- Important: As students
start their placements at different times it may not be possible for
everyone to submit their EF3 (or sometimes very rarely even EF2!) when the
portfolio is submitted in March. If this is the case, then you are
expected to include comments in your portfolio as to why it was not
possible.
- If you are including a
copy of EF3 in your portfolio then you must keep the original of this document for submission to your
EC on 16th July 2014.
- TOP TIP! EF3 needs to be completed before you leave your placement as
it can be very hard to get this completed by an employer after you have
left. It is your responsibility
and EF3 is an important document as it effectively ‘signs off’ your placement
weeks.
7 – Evidence
of Review with Placement Development Advisor
During your placement you will have
contact with your Placement Development Advisor. This can be evidenced by
including the Placement Information Form that your PDA will have sent you for
completion prior to your placement review meeting which is conducted either
face to face or by phone.
For those on placement overseas, a
Placement Information Form is also e-mailed to you as part of the ‘Virtual’
Placement reviews.
8 – Revised Curriculum
Vitae
Looking ahead to your graduate
employability, use your placement experiences and your personal and professional
development during this time to develop your new CV.
Another
reminder ………don’t forget to:
Check your University
e-mail account on a very regular basis to keep up with e-mails and information
whilst you are on placement.
Inform your EC and your
PDA if you have changed your mobile number and/or if any of your contact
details change.
Section
4: Assessment Criteria
The
following is marking criteria for the portfolio
|
Criteria
|
Weighted
|
|
1.
Ongoing
personal and professional development & self awareness
|
40%
|
·
Sound conceptual understanding
demonstrated
·
Demonstrated the ability to
determine relevance and to be selective interpreting a logical and
well-structured argument
·
Used appropriate supporting evidence
that demonstrates ongoing professional development
|
|
|
Tutor
comments
|
|
|
2. Reflecting on the learning
experience
|
40%
|
|
·
Appropriate reflection demonstrated.
Student has displayed critical
appraisal and judgement in analysis of their learning
·
Appropriate reflection on their ability
to apply knowledge and skills to new situations/contexts
·
Demonstrated competence and
confidence to apply an appropriate and selective range of information to
problems/situations and has formulated/designed appropriate responses to resolve
the stated problems
·
Appropriate use of the required supporting
evidence
|
|
|
Tutor
comments
|
|
|
3. Presentation/Organisation
|
20%
|
|
·
Ability to write in a structured,
well organised and logical manner
·
Clarity of expression and consistency
of “flow and progression” demonstrated throughout the portfolio
·
Appropriate accuracy in terms of
grammar, spelling, referencing, tables and figures
·
Inclusion of all required
information and the extent to which this has been meaningfully used and
managed
·
Presentation
is well structured and shows very little evidence of mistakes
|
|
|
Tutor
comments
|
|
|
Supporting
Evidence Checklist
|
Tick if
provided
|
|
Cross Reference
Matrix
|
|
|
Curriculum Vitae
(Prior to Placement)
|
|
|
Overall Placement
Goals
|
|
|
Goal Setting/Smart
Objectives
|
|
|
Employer Feedback
Form/s
|
|
|
Evidence of review
with Placement Development Advisor
|
|
|
Revised Curriculum
Vitae
|
|
|
Final
Mark
|
|
RESOURCES
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London
Boddy,
D., 2005. Management: An Introduction. 3rd ed. Harlow : Prentice Hall
Buchanan,
D. and Huczynski, A., 2007. Organizational
Behaviour. 6th ed. Harlow : Prentice Hall
Lynch,
R., 2005. Corporate Strategy. 4th ed. Harlow :
Pearson Education.
Moon,
J., 2000. Reflection in learning &
professional development : theory & practice. London
Mullins.
L.J., 2008. Essentials of Organisational
Behaviour. 2nd ed. Harlow :
Prentice Hall
Robbins,
S., 2005. Organizational Behavior.11th
Ed. Harlow: Prentice Hall
Rollinson.
D, 2008. Organisational Behaviour and
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Prentice Hall
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G., 2005. Leisure and recreation management. 5th ed. London
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J., 1999. Managing People. Institute of Personnel London
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