Choose an organization that creates products that are sold to other businesses and uses at least two different sales channels (the organization may or may not use any intermediaries).
- Briefly describe the organization, its target market, its competitive situation, and the products that it produces (NOTE: If the company is very large and produces many diverse product lines, you should narrow your focus to just one division or product line of that company).
- Classify and describe the multi-channel distribution system for the product line and assess the appropriateness of its design in relation to its desired service output levels (e.g., lot size, waiting time, spatial convenience).
- Explain how the distribution system does or could operate as an integrated logistics system (i.e., use of information technology to accomplish and/or coordinate such logistical processes as ordering, warehousing, inventory, shipping) and the benefits associated with that system strategy, or why a ILS doesn't make sense for the organization.
Please give a great deal of consideration to your selection of the organization and the product that will be used in your case. Your selection must meet the following criteria:
- The organization should produce physical product that is eventually sold to businesses (if it sells to both businesses and consumers, just concentrate on the business-to-business channel).
- The organization must sell its products through two or more channels (e.g., online sales, telephone sales, sales force).
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